CRM stores data about current and potential customers from various sources and optimizes processes in sales, marketing and customer service departments.

E-commerce is actively entering the B2B segment as well. Most buyers already have experience with online orders and expect an online service from their suppliers in which they can interact with the company themselves. Online service for wholesale is an essential tool for staying competitive in the marketplace. It allows you to move your customers to self-service, simplify order processing and free managers from routine processes so they can look for new customers and increase sales.

The SaaS application can be used by several people at once using an Internet connection. This allows you to unite the work of the team and organize the company's activities properly. The SaaS application works through a web interface. No additional programs or applications need to be installed, all you need is a browser. The data is located on the servers of the service provider, and the client can access it from anywhere in the world.

Pipedrive helps you focus on important deals

A web application is interactive and allows users to interact with different elements: for example, to leave a request to buy a product, to check out a flight purchase, or to comment on a friend's post. You can use a web application in almost any area, and they can all benefit both customers and businesses.